Privacy Policy

Welcome to Prajapathi.co.in. We are committed to protecting your privacy and ensuring transparency about how we handle your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a purchase or transaction
• Contact our customer support
• Subscribe to our newsletter
• Participate in surveys or promotions

This may include:

• Name and contact details
• Email address
• Phone number
• Billing and shipping addresses
• Payment information

Automatically Collected Information

When you use our services, we may automatically collect:

• Device information (model, OS version, unique device identifiers)
• IP address and location data
• Browser type and version
• Usage data and app interactions
• Cookies and similar technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To process your transactions and orders
• To personalize your experience
• To send administrative information and updates
• To respond to your inquiries and provide support
• To send marketing and promotional communications (with your consent)
• To improve our website and mobile application
• To prevent fraud and enhance security
• To comply with legal obligations

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website and app
• Payment Processors: To complete financial transactions
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers and data storage
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your data
• Portability: Request transfer of your data to another organization
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us using the information provided below.

7. Third-Party Services

Our services may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you use.

Third-Party Services We Use:

• Payment processors (Razorpay, PayPal, etc.)
• Analytics services (Google Analytics)
• Cloud storage providers
• Email marketing services
• Customer support platforms

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

12. Google Play Store Compliance

This Privacy Policy complies with Google Play Store requirements, including:

• Clear disclosure of data collection and usage
• Information about data sharing with third parties
• Details about data security practices
• Information about user rights and choices
• Contact information for privacy-related inquiries

Our app follows Google's User Data policy and we are committed to protecting user privacy in accordance with Play Store guidelines.